Terms & Conditions

Terms & Conditions  

    By ordering any of our products, you agree to be bound by these terms & conditions.
    By placing an order at www.cucustore.com, you warrant that you are at least 18 years old or have parents' permission to buy from us.
    All personal information you provide us with or that we obtain will be handled by us.
    The price applicable is that set at the date on which you place your order.
    Shipping costs and payment fees are recognized before confirming the purchase.
    Card information is transmitted over secure SSL encryption and is not stored.
    Please note that local charges may occur.
    Cucustore reserves the right to amend any information without prior notice.

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at Cucustore, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at cucustore.com for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.

Personal Information

All personal information you provide us with or that we obtain will be handled by cucustore.com responsibly. The personal information you provide will be used to ensure deliveries to you and provide offers.  The information you provide is only available to cucustore.com and will not be shared with other third parties.  You always have the right to request cucustore  to delete or correct the information held about you. By accepting the cucustore  Conditions, you agree to the above.  Credit card information is never stored by cucustore.com.

 

Payment

All products remain cucustore's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from cucustore.com.

All transfers conducted through cucustore.com are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties.

 

Additional Information

cucustore.com reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, cucustore.com shall notify the customer of equivalent replacement products if available.   
Squarepace is not responsible for any content, interactions or transfers made on www.cucustore.com.

All enquiries: support@cucustore.com

Return policy

You are entitled to an exchange or refund within 7 days of your reception. Please note that the product must be returned unused, in original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. Please contact us for the return address.

Repairs

In the event a repair is needed after the 7 day return period please inquire by e-mail for return address.   Stones and geodes are often one of a kind and may be not be able to be replaced exactly,  Every effort to find a replacement stone will be made. A fee for a broken stone replacement will apply. Other repairs to pieces will often be covered under my commitment to quality.  Please just reach out.